Sewage before clean up

Sewage Cleanup

For 24/7 Emergency Sewage Cleaning Services - Call Us on 0808 159 1403  or Contact Us Online

Safe, rapid response to sewage spills within 60 minutes.

Discreet and fully compliant sewage clean up and sanitisation from our own RSPH-certified specialist

Expert services rated excellent on Trustpilot and GMB by our customers.

Rapid Sewage Cleanup Service

Whether it's due to blocked pipework, flash flooding or damage to drains, the annual number of incidents involving sewage discharge appears to be increasing. The need to quickly respond to a sewage emergency in a safe, fast and efficient manner has never been so apparent.

Our specialist sewage cleaning and disinfection service can rapidly restore your premises in the event of waste water being discharged, eliminating the associated health and safety risks, and getting you back up and running with minimal downtime. With nationwide coverage and a commitment to excellence, we are your trusted partner in ensuring operational continuity, regulatory compliance, and the wellbeing of your workforce, 24/7.

What is a Sewage clean up?

Sewage clean up involves the safe removal, disinfection, and disposal of wastewater or raw sewage from a contaminated area. At Rentokil Specialist Hygiene, our expert technicians follow a strict process: assessing the extent of the spill, containing the area, safely extracting sewage, disinfecting surfaces, and ensuring the area is fully sanitised and odour-free. We provide round the clock on-site emergency sewage clean up for both homes and businesses on-site.

What causes sewage backups?

Common causes of sewage backups include:

  • Physical blockages caused by fats, oils and grease (F.O.G.)
  • Hair
  • Toilet wipes and other non-biodegradeable items being flushed down toilets
  • Tree roots and damaged pipework
  • Poorly constructed or maintained drainage systems including foul water drains
  • Floodwater sewage from extreme rainfall

The end result is the same though, liquid and/or solid effluent emerging from drains both internally and externally, with potentially dangerous consequences.

What Health Risks are Linked to Sewage Exposure?

Raw sewage is a hazardous cocktail of bacteria, viruses, and parasites, as well as toxic gases and chemicals, which can lead to serious illnesses through exposure to E. coli, Salmonella, hepatitis, and several harmful viruses such as norovirus.

The dangerous pathogens present in sewage are often highly infectious and if not dealt with correctly can pose a serious public health hazard. That’s why it’s crucial to avoid contact and leave this biohazard clean up to trained professionals using proper personal protective equipment (PPE) and specialist disinfection methods.

What other risks are associated with sewage clean ups

As well as the immediate biological hazard threat posed by raw sewage, there are other risks associated with sewage that can affect your home or business.

A swift clean up is critical in preventing further damage to the property and to enable occupants and staff to return to the building without the risk of exposure to sewage-borne hazards. Unless dealt with rapidly, water damage can spread throughout the area, potentially affecting electrical wiring, or warping building fabric and structure. Even after the water damage has been contained, the risk of infection, damage and the presence of mould persists unless surfaces are thoroughly cleaned, dried and disinfected.

Our 24/7 Emergency Sewage Cleaning Service

At Rentokil Specialist Hygiene, we understand the importance of a rapid response to prevent further damage and costs in an emergency. Raw sewage removal could be required at any time, day or night, and delays can be costly both in terms of downtime, product or property damage, and from the risk of infection through exposure to pathogens. That's why we operate 24/7 to ensure we are on hand to respond immediately should the worst happen.

What happens during a Rentokil Specialist Hygiene sewage clean up

1. Contact and Response

From the moment you get in touch, our professional sewage cleaning experts will handle your request with urgency, professionalism and care. We will talk you through every aspect of what's involved, as well as giving you an idea of cost. Based on this consultation, we take immediate action, for critical emergencies we dispatch a rapid response team of qualified technicians within 60 minutes and for less urgent situations we schedule a comprehensive, no-obligation survey with your local specialist.

2. Service Assessment

We are committed to delivering a service built on trust, safety, and technical excellence. We will always provide a detailed risk assessment before any work is started to make sure hazards are identified and dealt with, keeping everyone safe throughout the job.

3. Specialist Cleaning

Our work is performed exclusively by our own RSPH-trained sewage cleaning specialists - we don’t use subcontractors. Arriving in marked vehicles, in full uniform with clear identification for your peace of mind, our team works efficiently to minimise disruption to your home or business. We will secure the affected area to prevent cross-infection and using specialist equipment will remove the sewage and thoroughly and diligently clean and sanitise the affected area to the highest standards.

4. Completion and Handover

Upon completion, our team will review the work and provide a full service report ensuring you are completely satisfied and have a formal record of the clean for yourself or for your insurance claim.

We will also discuss any further recommendations with you before we leave your site, and would be grateful if you could share your experience with others by leaving us a review on Google.

What can you expect from our sewage clean up process?

  • Containment - Our expert sewage cleaning specialists will assess the extent of the backed up sewage and damaged building fabric. We will then advise on what can and cannot be salvaged, prior to commencing work in a controlled manner.

  • Extraction - Any remaining water will be removed using industrial pumping equipment to allow cleaning and drying to commence.

  • Cleaning - Remaining dirt and debris is manually removed and the last of the visible grime is lifted from surfaces using specialist jetting and cleaning equipment.

  • Decontamination - Our decontamination process will depend on the situation and environment but will often utilise expert equipment to apply powerful disinfectants to all surfaces to destroy pathogens such as bacteria and viruses that were present in the sewage. This is a crucial step in the process and our specialist sewage disinfection experts are experienced and diligent in ensuring all areas are treated thoroughly.

  • Should mould be identified, the underlying root cause must be treated and a specific mould treatment carried out. Rentokil Specialist Hygiene are industry experts in mould cleaning services.

  • Drying - A vital part of the process. Safely drying a property is a delicate process that requires expert equipment and experience. Our team use a range of dehumidifiers, air movers and specialist equipment to dry all surfaces and fabrics which remain in place. This is undertaken in a controlled manner to ensure no damage occurs. Effective drying is vital to avoid future issues with mould.

  • Odour removal - Last but certainly not least, we utilise malodour counteractants, deodorisers, and industrial ozone generators to remove any persistent odours that remain. Leaving the building ready for reoccupation.

  • Any waste that is removed from site will be safely and legally disposed of in accordance with waste regulations.

Who We Help: Sectors & Scenarios

We are an industry leading sewage cleaning company with decades of experience helping commercial and domestic customers of all types get their buildings up and running quickly following sewage damage. We often work with local authorities to provide a commercial sewage clean up in cases of foul drain backups as well as large scale factory cleans, where the need to comply with the Food Safety Act 1990 and the Health and Safety at Work act 1974 is paramount.

Why Choose Rentokil Specialist Hygiene?

Rentokil Specialist Hygiene have over 50 years of experience in dealing with sewage backup clean ups in a swift and professional manner, providing a vital service by quickly restoring the affected area to a safe and hygienic standard. A rapid clean up in the event of a sewage backup allows business owners and domestic residents alike to return to their buildings quickly and safely. Trust us to provide:

  • 24/7 rapid response across the UK, dispatch within 60 minutes
  • Wholly employed, fully trained operatives with specialist PPE and equipment
  • Expert, consultant-led risk assessment on every job
  • Full regulatory compliance and detailed post-clean reporting
  • Safe sewage waste removal and disposal through licensed carriers

Our technicians are RSPH (Royal Society for Public Health) and COSHH trained, as well as undergoing rigorous regular internal training to ensure the highest standards of service and professionalism are met.

How can I arrange sewage cleaning support?

To arrange a Sewage Clean Up, or to find out more about our sewage clean up services, get in touch with Rentokil Specialist Hygiene at any time to speak to our friendly, professional team of experts on 0808 159 1403 or contact us here 24/7/365 for a dispatch response within the hour if needed.

Frequently Asked Questions about Sewage Clean ups

Whether it's due to blocked pipework, flash flooding or damage to drains, the number of incidents involving sewage discharge appears to be increasing. The need to quickly respond to a sewage emergency in a safe, fast and efficient manner has never been so apparent.

Our specialist sewage cleaning and disinfection service rapidly restores your building in the event of waste water being discharged, eliminating the associated health and safety risks and getting you back up and running with minimal downtime. With nationwide coverage and a commitment to excellence, we are your trusted partner in ensuring operational continuity, regulatory compliance, and the wellbeing of your workforce, 24/7.


  • How dangerous is raw sewage?

    Raw sewage is highly hazardous. Both grey water (dishwasher, shower etc) and black water (main foul drains) sewage are potentially harmful, but black water sewage is particularly dangerous as it contains bodily fluids and faeces. As a result, raw sewage can contain harmful bacteria, viruses, protazoa and parasites, as well as toxic gases and chemicals. Exposure can lead to serious illnesses, including E.coli, hepatitis, and gastrointestinal infections. That’s why it’s crucial to avoid contact and leave the clean up to trained professionals using proper personal protective equipment (PPE) and disinfection methods.


  • Can I clean up sewage myself?

    We strongly advise against cleaning sewage yourself. Aside from the biohazard risks, DIY methods often miss contamination in hidden areas. Without the right PPE, equipment or training, you may be putting your health, and the health of others, at risk. For safe, compliant, and thorough sewage clean up services, always call certified specialists.


  • What should I do after a sewage spill at home?

    Stay clear of the area and avoid all contact with contaminated water.

    1. Turn off electricity and gas if possible.
    2. Call an emergency sewage clean up company like Rentokil Specialist Hygiene immediately.
    3. Ventilate the area if safe to do so.
    4. Don’t use plumbing or drainage systems until they’ve been checked.

    We offer fast response times and can attend site 24/7 to contain and clean the spill safely.


  • How much does professional sewage clean up cost in the UK?

    The cost of sewage clean up in the UK can vary depending on the severity and size of the spill, access to the site, and the level of contamination. Rentokil Specialist Hygiene offers free site visits and quotes tailored to your specific situation. Our priority is delivering a fast, cost-effective, and safe solution.


  • Is sewage clean up covered by insurance?

    In many cases, Yes. Sewage backup or overflow clean up is often covered under buildings or contents insurance, especially if caused by unexpected issues like blocked public drains. We recommend contacting your insurer and documenting the damage. Our team can provide detailed reports and support your claims process where needed.


  • Do you provide 24/7 emergency sewage services?

    Yes, Rentokil Specialist Hygiene offers emergency sewage clean up 24 hours a day, 7 days a week. Whether it’s a blocked drain, flood contamination, or sewage overflow, we respond quickly to prevent further damage and ensure your environment is safe again.


  • How quickly can you respond to a sewage emergency?

    We understand that time is critical. Our in-house technicians are located across the UK and are trained to respond as quickly as possible. We can respond to your call within the hour to assess the situation and begin the clean up.